How Ransomware Hit Our New Client
We had taken on a new client and we were excited to get started enhancing services for their employees. During our initial orientation we noticed a few items that caught our attention and we created a…
Things to Consider When Choosing a Service Provider
If you are choosing a new service provider, there are a few things that you should consider that are more important than price. You should choose a service provider that provides a positive customer experience. It…
Trust, But Verify
Doveryay, no proveryay is an old Russian proverb which Ronald Reagan used frequently when discussing relations with the Russians. It translates to “trust but verify” and was used to emphasize the extensive verification procedures both sides…
Secure the Humans!
The SANS Institute is one of the most trusted resources for IT professionals and they provide many resources for free. Some of these resources include posters in their “Secure the Human” section that can be displayed…
Invigorate Your Next Meeting with The Hot Seat
I take part of several networking groups, each with a different subject than the others. Throughout my travels I have found that it is best to vary the association of the groups you network with to…
The Cobbler’s Children Should Have The Best Shoes!
Every couple of weeks, one of our client’s backup service would fail on one of their server and we would receive an alert. We would then manually restart the service, so their hourly backups could continue.…
IT Security Solutions
How to Keep an Old Email Account Secure
I received a call from a childhood friend recently who stated that their AOL account had been compromised and that everyone in their contact received a spam email. I know many people who still have legacy…
All organizations that accept cards on their network must be compliant.
Here is the Best Way for Your Business to Accept Credit Cards.
We had a potential client approach us recently about performing a PCI compliance audit. They are a smaller operation that accepts credit cards, so their processor requires that they maintain compliance. A PCI audit is an…
Did You Know your Windows Can Usually Fix Itself When Broken?
Yesterday we responded to a call that a gentleman could not access his computer. The issue was that it would not boot up and the Automatic Repair option was not repairing as promised! There are quite…
Do You Have Control of Your Documentation?
You Own Your IT Infrastructure, Do You Own Your IT Documentation?
You should have all passwords and be the registered owner for all things IT related. When we work with clients, we ensure that they're listed as the owner of the account, and we are merely technicians…
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